Iron Horse
AEC Payment Policy & Procedure

FEE SCHEDULE: Our fees are comparable to those of similar equine practices. They are determined by the severity and complexity of the problem(s) diagnosed and treated.

FEE APPROXIMATION: A discussion of fees prior to the evaluation and treatment of your horse is encouraged to avoid any misunderstandings as initial estimates may change due to complications and/or unexpected diagnostic findings. We will do our best to provide you with accurate quotes for any requested services.

PAYMENT POLICY: Full payment is due at the time of service, unless prior arrangements have been made with the AEC Office.

ACCEPTED METHODS OF PAYMENT: The Atlanta Equine Clinic accepts payment in the form of cash, check, credit (Visa, Mastercard, and American Express) or money order.

CLIENT AGREEMENT: Clients agree to accept responsibility for full payment of all treatment and services rendered by The Atlanta Equine Clinic, regardless of the accuracy of any fee approximation given.

INVOICING: Clients receive Itemized Invoices and Payment Receipts via secure email unless otherwise requested. Detailed payment information is never included in email communications. Monthly Statements are sent on the first of each month via regular mail.

AUTOPAY: As a convenience to our clients, The Atlanta Equine Clinic offers complimentary AutoPay Service. Invoice balances are automatically satisfied at the time of service using credit information kept on file with the AEC Office. Clients receive an itemized Invoice Receipt highlighting rendered services.

NEW CLIENTS: Current credit card information is required to set up an account or schedule an initial appointment with The Atlanta Equine Clinic.

CREDIT CARD INFORMATION: Credit card information is required for first-time clients, clients residing outside the state of Georgia, and/or those clients electing to use the AutoPay System. Information kept on file is stored in the AEC Office using the highest standards of security.

CREDIT CARD AUTHORIZATION: By providing the AEC Office with credit information, the Client authorizes its use in order to settle any outstanding balances older than 30 days. Otherwise, credit will not be applied to any account without prior Client consent.

INSURANCE: The Client is responsible for contacting the insurance company when an insured horse is presented. Regardless of insurance status, the client is responsible for all fees incurred.

CLIENT AUTHORIZATION & RELEASE: Click HERE to download fillable form.

Thank you for allowing us to serve your equine veterinary needs.

The Atlanta Equine Clinic - 2011-Present